Privacy Policy

The Information We Collect

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly.

• Where possible, we will inform you what information is required and what is optional.
• Website usage information may be collected using "cookies" which allows us to collect standard internet visitor usage information.

How We Use Your Information

We will use your personal information only for the purposes for which it was collected and agreed with you. This includes:

• To gather contact information.
• To confirm and verify your identity for security purposes.
• For the detection and prevention of fraud, crime, or other malpractice.
• To conduct market research or statistical analysis.
• For audit and record-keeping purposes.
• In connection with legal proceedings.

Disclosure of Information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure they comply with the privacy requirements as required by the Protection of Personal Information Act.

We may also disclose your information where we have a duty or a right to disclose in terms of law or industry codes, or where we believe it is necessary to protect our rights.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will continue to review our security controls and related processes to ensure your information remains secure.

Your Rights

Access to Information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses listed on our website and specify what information you would like. We will need a copy of your ID document to confirm your identity.

Correction of Your Information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes.